Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken. These Terms of Service ("Terms") govern your use of our website, mobile application, and food delivery services operated by Church's Chicken ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

Agreement to Terms: By creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Eligibility Requirements: You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our services. You must also have the legal capacity to enter into this agreement.

Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Updates to Terms: We reserve the right to modify these Terms at any time. We will notify users of significant changes through our website or email. Your continued use of our services after changes are posted constitutes acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "We/Us/Company" refers to Church's Chicken and its affiliates, subsidiaries, and authorized partners.
• "You/User/Customer" refers to any individual or entity using our services.
• "Services" includes our website, mobile application, food ordering, delivery services, catering, and any related services we provide.
• "Content" means all text, images, videos, data, and other materials available through our services.
• "Website" refers to church-chicken.world and any associated domains or subdomains.
• "Order" means any request for food or services placed through our platform.
• "Delivery Zone" refers to the geographical areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our services for the following purposes:

• Personal Use: Ordering food for personal consumption and non-commercial purposes
• Lawful Activities: All use must comply with applicable local, state, and federal laws
• Accurate Information: Providing truthful and accurate information when creating accounts and placing orders
• Authorized Access: Using only your own account or accounts you are authorized to use

3.2 Prohibited Use

You are strictly prohibited from:

• Illegal Activities: Using our services for any unlawful purpose or in violation of any laws
• Harmful Behavior: Engaging in conduct that is harmful, threatening, abusive, or harassing to other users or our staff
• Unauthorized Access: Attempting to gain unauthorized access to our systems, accounts, or networks
• Intellectual Property Violations: Infringing on our or third parties' copyrights, trademarks, or other intellectual property rights
• Spam and Solicitation: Sending unsolicited communications or using our platform for commercial solicitation
• False Information: Providing false, misleading, or fraudulent information
• System Interference: Interfering with or disrupting our services, servers, or networks
• Automated Access: Using bots, scripts, or automated tools to access our services without permission

4. User Accounts

Registration Requirements: To access certain features, you must create an account by providing accurate and complete information. You must update your information if it changes.

Account Security: You are responsible for maintaining the security of your account credentials. Choose a strong password and do not share your login information with others. Notify us immediately if you suspect unauthorized access to your account.

Accurate Information: All information provided during registration and order placement must be accurate, current, and complete. This includes contact information, delivery addresses, and payment details.

One Account Per Person: Each user may maintain only one account. Multiple accounts by the same person are prohibited and may result in account termination.

Account Termination: We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in behavior that we deem inappropriate or harmful to our business or other users.

5. Products and Services

Product Descriptions: We strive to provide accurate descriptions of our food items, including ingredients and nutritional information. However, actual products may vary slightly from descriptions due to seasonal availability and preparation methods.

Allergen Information: While we provide allergen information, please inform us of any food allergies or dietary restrictions. We cannot guarantee that our food is free from cross-contamination with allergens.

Pricing and Availability: All prices are subject to change without notice. Menu items may not always be available. We reserve the right to modify our menu, prices, and availability at any time.

Order Acceptance: All orders are subject to acceptance by us. We may refuse or cancel any order at our discretion, particularly if we cannot fulfill the order or if we suspect fraudulent activity.

Delivery Terms: Delivery times are estimates and may vary based on location, weather, traffic, and order volume. We strive to deliver within the estimated time but cannot guarantee exact delivery times.

Minimum Orders: Delivery orders may be subject to minimum order requirements, which vary by location and may change without notice.

Delivery Zones: Delivery is available only within our designated delivery zones. These zones may change based on operational considerations.

Returns and Refunds: For information about returns and refunds, please refer to our Refund Policy.

6. Intellectual Property

Our Ownership: All content on our website, including but not limited to text, graphics, logos, images, recipes, and software, is the property of Church's Chicken and is protected by copyright, trademark, and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these Terms.

Trademarks: "Church's Chicken" and related marks, logos, and designs are trademarks of Church's Chicken. You may not use our trademarks without our prior written consent.

User Content License: By submitting content to our services (such as reviews or comments), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for our business purposes.

Copyright Infringement: If you believe your copyright has been infringed, please contact us at [email protected] with detailed information about the alleged infringement.

7. User Content

Your Responsibility: You are solely responsible for any content you submit, including reviews, comments, photos, or other materials. You must ensure you have the right to submit such content.

License Grant: By submitting content, you grant Church's Chicken a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and display such content.

Prohibited Content: You may not submit content that is:

• Illegal, harmful, threatening, or harassing
• Defamatory, libelous, or invasive of privacy
• Obscene, pornographic, or sexually explicit
• Discriminatory based on race, gender, religion, or other protected characteristics
• Infringing on intellectual property rights
• Containing viruses, malware, or other harmful code

Content Removal: We reserve the right to remove or modify any user content at our discretion, with or without notice, if we believe it violates these Terms or is otherwise inappropriate.

No Endorsement: We do not endorse any user content and are not responsible for the accuracy or reliability of user-submitted content.

8. Disclaimers

Service "As Is": Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation of our services or the information, content, or materials included therein.

No Warranty of Uninterrupted Service: We do not warrant that our services will be uninterrupted, secure, or error-free. Technical issues, maintenance, and other factors may cause temporary service interruptions.

Food Safety: While we maintain high food safety standards, we cannot guarantee that our food will be free from all contaminants or allergens. Customers with severe allergies should exercise caution.

Third-Party Content: We are not responsible for the accuracy, completeness, or reliability of third-party content that may appear on our website or be linked from our services.

Professional Advice: Information on our website is for general informational purposes only and does not constitute professional advice. Consult appropriate professionals for specific advice.

9. Limitation of Liability

Maximum Liability: Our total liability to you for any claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

Excluded Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Loss of goodwill or reputation
• Personal injury (except as required by law)

Essential Purpose: If any limitation or exclusion is held to fail of its essential purpose, our liability shall be limited to the maximum extent permitted by law.

Jurisdictional Variations: Some jurisdictions do not allow the limitation of certain damages, so these limitations may not apply to you.

10. Indemnification

User Indemnification: You agree to indemnify, defend, and hold harmless Church's Chicken, its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of any third party's rights
• Any content you submit or transmit through our services

Defense Rights: We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

Survival: This indemnification obligation shall survive the termination of these Terms and your use of our services.

11. Third-Party Links and Services

Third-Party Links: Our services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these third-party sites.

Third-Party Terms: Your interactions with third-party services are governed by their respective terms and conditions, not these Terms.

No Endorsement: The inclusion of any link does not imply endorsement by Church's Chicken of the linked site or its content.

Payment Processing: We may use third-party payment processors to handle transactions. Your payment information is subject to the privacy policies and terms of these processors.

12. Termination

Company Right to Terminate: We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms.

User Right to Terminate: You may terminate your account at any time by contacting us or using account deletion features if available.

Effect of Termination: Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and data
• Outstanding orders may still be fulfilled at our discretion
• Payment obligations for completed orders remain in effect

Survival: Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.

13. Governing Law and Disputes

Applicable Law: These Terms shall be governed by and construed in accordance with the laws of the United States and the state where our principal place of business is located, without regard to conflict of law principles.

Dispute Resolution: Before filing any legal action, you agree to attempt to resolve disputes through good faith negotiations. Contact us at [email protected] to initiate dispute resolution.

Jurisdiction: Any legal action or proceeding arising from or related to these Terms shall be brought exclusively in the courts located in our jurisdiction, and you consent to the jurisdiction of such courts.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Time Limitation: Any claim or cause of action arising from or related to these Terms must be filed within one year after such claim or cause of action arose, or it will be forever barred.

14. Changes to Terms

Right to Modify: We reserve the right to modify or update these Terms at any time in our sole discretion.

Notification of Changes: We will notify users of material changes through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications
• Updates to the "Last Updated" date at the top of these Terms

Continued Use Acceptance: Your continued use of our services after we post changes constitutes your acceptance of the new Terms.

Review Responsibility: It is your responsibility to review these Terms periodically for updates and changes.

15. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Church's Chicken.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.

Waiver: No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force Majeure: We shall not be liable for any delay or failure in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

Language: These Terms are written in English. Any translations are provided for convenience only, and the English version shall prevail in case of conflicts.

16. Contact Information